Startup Connect (“we”, “us”, “our”) operates the website startup-connect.in and provides business compliance, registration, and digital marketing services. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you visit our website or use our services.
By using our website or engaging our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
Full name, email address, phone number, WhatsApp number
Residential or business address
Date of birth (where required for KYC/regulatory filings)
Government-issued ID details (PAN, Aadhaar, Passport, etc.) — only when required for specific services such as company registration, DSC (Digital Signature Certificate), GST, MSME/Udyam, or Trademark filings
b) Business Information
Company/business name, entity type, and registration details
Business address, GSTIN, CIN, or other statutory identifiers
Bank account details (only when required for specific filings, never stored beyond what’s necessary)
Details of directors, partners, or authorized signatories
c) Digital Marketing Client Data
Google Business Profile (GBP) access and listing details
Ad account access (Meta Ads, Google Ads) for campaign management
Website analytics and performance data
Login credentials shared for service delivery purposes (handled securely and only for the agreed scope of work)
d) Automatically Collected Information
IP address, browser type, device information
Pages visited, time spent, referral source (via cookies/analytics tools)
2. How We Use Your Information
We use the collected information to:
Process and deliver services such as Startup India/DPIIT registration, ISO certification, GST registration, MSME/Udyam registration, Trademark filing, DSC issuance, and Company Registration
Manage and optimize digital marketing campaigns (Meta Ads, Google Ads, SEO, GBP, website development) on behalf of clients
Communicate with you regarding service status, documentation, and renewals
Send updates, offers, or promotional content (with opt-out options)
Comply with legal and regulatory requirements
Improve our website, services, and customer experience
3. Sharing of Information
We do not sell or rent your personal information. We may share information with:
Government portals/authorities — for filings such as GST, MCA, Startup India, Trademark Registry, etc.
Third-party service providers — such as payment gateways, hosting providers, or certification bodies, strictly for service fulfillment
Ad platforms (Meta, Google) — where campaign management services are provided, using access granted by the client
Legal authorities — if required by law, court order, or government request
All third parties are expected to handle your data in accordance with applicable data protection laws.
4. Data Storage and Security
We implement reasonable technical and organizational measures (secure servers, restricted access, encrypted storage where applicable) to protect your data from unauthorized access, alteration, or disclosure.
Sensitive documents (ID proofs, financial details) are stored only as long as necessary to complete the relevant service or as required by law.
Despite our best efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to improve user experience, analyze traffic, and support marketing efforts. You can control or disable cookies through your browser settings; however, this may affect certain website functionalities.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal/regulatory retention requirements)
Withdraw consent for marketing communications at any time
Raise concerns about how your data is handled
To exercise any of these rights, contact us at [/+91 8329217032].
7. Data Retention
We retain personal and business information only for as long as necessary to:
Fulfill the service for which it was collected
Meet statutory/regulatory retention requirements (e.g., under Companies Act, GST law, Income Tax Act)
Resolve disputes and enforce agreements
8. Third-Party Links
Our website may contain links to third-party websites (e.g., government portals, payment gateways). We are not responsible for the privacy practices or content of these external sites.
9. Children’s Privacy
Our services are intended for businesses and individuals above 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
Disclaimer: This is a general template and not a substitute for legal advice. Given that Startup Connect handles sensitive KYC/financial documents (PAN, Aadhaar, bank details) for regulatory filings, consider having a lawyer review this policy for compliance with the Digital Personal Data Protection Act, 2023 (India) and any other applicable regulations before publishing.
